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Total Tickets
156
Open Tickets
23
Resolved
133
Active Chats
12
Performance Metrics
Avg Resolution Time
Target: < 6 hours
Customer Satisfaction
Target: > 4.5
Resolution Rate
Target: > 95%
Content Engagement
KB Views
This month
2.8k
Video Views
This month
1.9k
Quick Actions
Team Performance
8
Active Agents
4.6
Team Rating
Top Performers This Month
Sarah Johnson
45 tickets resolved
Mike Chen
38 tickets resolved
Emily Davis
35 tickets resolved
Recent Activity
Ticket #TKT-456 resolved
SSL certificate issue fixed for domain example.com
2 minutes ago
New chat conversation
User asking about deployment configuration
5 minutes ago
Popular article accessed
Getting Started Guide viewed 50+ times today
12 minutes ago
New support ticket
Database connection timeout reported
18 minutes ago
Popular Help Articles
Most viewed articles from our knowledge base
Getting Started with WebAppZLive
How to Deploy Your First Website
Managing Your Domain Settings
SSL Certificate Setup Guide
Troubleshooting Common Issues
Contact Our Team
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support@webappzlive.com
Response within 24 hours
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+1 (555) 123-4567
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